What we do

Eight capabilities, one governed core

A shared, governed Medical Affairs AI platform powers every workflow — so inquiry response, evidence intelligence, field insights, content and analytics all draw from the same source-grounded, human-reviewed evidence.

The governed Medical Affairs AI core

One operating backbone links evidence sources, validation, RAG and workflow outputs: an approved knowledge repository, retrieval-augmented generation with cited evidence, prompt governance and output controls, audit trails, and role-based access by workflow. Every output is source-grounded, permissioned, logged and routed through the right human-review path.

1 · Enterprise Medical Affairs AI Platform

Foundation

The shared control plane for Medical Affairs AI — the reusable environment, approved knowledge layer, access controls and validation documentation that enable every downstream workflow.

Capabilities: retrieval-augmented generation · scientific question answering · automated evidence retrieval · compliance-controlled outputs. Deliverables: private GPT for Medical Affairs · approved knowledge repository · role-based access controls · validation documentation.

2 · Medical Information AI Assistant

Inquiry response

Automates intake-to-draft while preserving expert approval: intake → triage and duplicate detection → evidence retrieval → response drafting with citations → escalation guidance → human review before send.

Impact: an expected 50–70% reduction in response drafting effort. A medical reviewer remains accountable for the final scientific response.

3 · Scientific Literature Intelligence Engine

Evidence intelligence

Converts external signals into leadership-ready alerts. Continuous monitoring of PubMed, congress abstracts, competitor publications, guidelines and safety updates replaces manual scanning.

Outputs: monthly landscape report · KOL-specific alerts · competitor movement · safety-signal watchlist.

4 · MSL Copilot & Field Insights Platform

Field insights

Turns field engagement into a near real-time insight network: pre-call briefings, in-call prompts and capture, post-call note generation and insight extraction — aggregated across region, therapeutic area, topic and competitor.

Impact: a searchable scientific intelligence network for Medical Affairs leadership.

5 · Medical Content Generation Factory

Content

A controlled production line — request → AI-assisted draft → medical/legal/compliance review → publish → reuse. AI accelerates drafting, but mandatory human review remains the release gate for regulated content.

Content types: slide decks · scientific narratives · congress summaries · newsletters · training materials. Benefit: cycles cut from weeks to days.

6 · Real-World Evidence & Publication Analytics

Analytics

Surfaces gaps and research opportunities — converting evidence patterns, investigator activity and publication coverage into planning recommendations, evidence heat maps and gap-analysis dashboards.

Decisions enabled: where evidence is thin · which investigators are emerging · which topics deserve funding.

7 · Data Governance, Validation & Compliance

Compliance

Makes regulated AI repeatable: GxP assessment and risk classification, AI validation protocols, hallucination testing, prompt governance, audit logging, and legal/compliance review.

Control principle: AI outputs should be reviewable, testable, logged and governed before they become standard work.

8 · Training & Change Management

Adoption

Turns pilots into standard work through role-based training, certification, prompt discipline and leadership cadence — awareness → skill building → workflow use → certification → governed recurring use.

Goal: move from experimentation to standardized use with clear ownership and review expectations.

Premium add-ons

Executive-visibility modules added once the governed core is established.

AI Medical Affairs Command Center

Large-screen hub for scientific activity, KOL engagement, publications, congress intelligence, inquiry volumes and safety signals.

Custom Medical Affairs Foundation Model

A model fine-tuned on historical inquiries, internal content, TA literature and approved communications.

Digital KOL Twin Platform

Knowledge maps of experts: research interests, publications, congress activity, networks and influence trends.

Not sure where to start?

We recommend starting with the platform and governance foundation, then Medical Information and literature-intelligence pilots, then scaling MSL, content and RWE.

Talk to an expert