What we do
A shared, governed Medical Affairs AI platform powers every workflow — so inquiry response, evidence intelligence, field insights, content and analytics all draw from the same source-grounded, human-reviewed evidence.
1 · Enterprise Medical Affairs AI Platform
Foundation
The shared control plane for Medical Affairs AI — the reusable environment, approved knowledge layer, access controls and validation documentation that enable every downstream workflow.
Capabilities: retrieval-augmented generation · scientific question answering · automated evidence retrieval · compliance-controlled outputs. Deliverables: private GPT for Medical Affairs · approved knowledge repository · role-based access controls · validation documentation.
2 · Medical Information AI Assistant
Inquiry response
Automates intake-to-draft while preserving expert approval: intake → triage and duplicate detection → evidence retrieval → response drafting with citations → escalation guidance → human review before send.
Impact: an expected 50–70% reduction in response drafting effort. A medical reviewer remains accountable for the final scientific response.
3 · Scientific Literature Intelligence Engine
Evidence intelligence
Converts external signals into leadership-ready alerts. Continuous monitoring of PubMed, congress abstracts, competitor publications, guidelines and safety updates replaces manual scanning.
Outputs: monthly landscape report · KOL-specific alerts · competitor movement · safety-signal watchlist.
4 · MSL Copilot & Field Insights Platform
Field insights
Turns field engagement into a near real-time insight network: pre-call briefings, in-call prompts and capture, post-call note generation and insight extraction — aggregated across region, therapeutic area, topic and competitor.
Impact: a searchable scientific intelligence network for Medical Affairs leadership.
5 · Medical Content Generation Factory
Content
A controlled production line — request → AI-assisted draft → medical/legal/compliance review → publish → reuse. AI accelerates drafting, but mandatory human review remains the release gate for regulated content.
Content types: slide decks · scientific narratives · congress summaries · newsletters · training materials. Benefit: cycles cut from weeks to days.
6 · Real-World Evidence & Publication Analytics
Analytics
Surfaces gaps and research opportunities — converting evidence patterns, investigator activity and publication coverage into planning recommendations, evidence heat maps and gap-analysis dashboards.
Decisions enabled: where evidence is thin · which investigators are emerging · which topics deserve funding.
7 · Data Governance, Validation & Compliance
Compliance
Makes regulated AI repeatable: GxP assessment and risk classification, AI validation protocols, hallucination testing, prompt governance, audit logging, and legal/compliance review.
Control principle: AI outputs should be reviewable, testable, logged and governed before they become standard work.
8 · Training & Change Management
Adoption
Turns pilots into standard work through role-based training, certification, prompt discipline and leadership cadence — awareness → skill building → workflow use → certification → governed recurring use.
Goal: move from experimentation to standardized use with clear ownership and review expectations.
We recommend starting with the platform and governance foundation, then Medical Information and literature-intelligence pilots, then scaling MSL, content and RWE.
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